:root{
    --cobalt:#3C4FD1; --cobalt-hover:#2F3FB0; --tint:#E8EBFB; --navy:#1E2A6E;
    --clay:#B96A45; --bg:#F4F2EE; --card:#FFFFFF; --border:#E2DED6;
    --ink:#16171A; --body:#45474D; --muted:#83858C;
    --ok-bg:#E2F1E5; --ok-text:#2E6B3E;
    --warm-bg:#FBEEDD; --warm-text:#9A5426;
    --clay-bg:#F7E3D9; --clay-text:#96431F;
    --radius:14px;
    --shadow:0 1px 3px rgba(22,23,26,.05),0 10px 28px rgba(22,23,26,.05);
  }
  *{box-sizing:border-box;margin:0;padding:0}
  [hidden]{display:none !important}
  html{scroll-behavior:smooth}
  body{font-family:'DM Sans',system-ui,sans-serif;background:var(--bg);color:var(--body);font-size:16px;line-height:1.5;-webkit-font-smoothing:antialiased}
  button{font-family:inherit;cursor:pointer}
  button:focus-visible,textarea:focus-visible,input:focus-visible,select:focus-visible{outline:3px solid var(--tint);outline-offset:1px}
  .avatar{border-radius:50%;display:flex;align-items:center;justify-content:center;color:#fff;font-weight:700;flex:none}
  .av-clay{background:var(--clay)} .av-cobalt{background:var(--cobalt)} .av-navy{background:var(--navy)} .av-stone{background:#7A6C5D}

  /* ---------- Top bar ---------- */
  .topbar{position:sticky;top:0;z-index:40;background:rgba(255,255,255,.96);border-bottom:1px solid var(--border);backdrop-filter:blur(6px)}
  .topbar-in{max-width:1320px;margin:0 auto;padding:12px 24px;display:flex;align-items:center;gap:18px;flex-wrap:wrap}
  .logo{font-family:'DM Serif Display',Georgia,serif;font-size:28px;color:var(--navy);line-height:1}
  .logo i{font-style:normal;color:var(--cobalt)}
  .preview-tag{font-size:11px;font-weight:700;letter-spacing:.12em;color:var(--clay-text);background:var(--clay-bg);padding:4px 9px;border-radius:999px}
  .switcher-wrap{display:flex;align-items:center;gap:10px;margin-left:6px}
  .switcher-label{font-size:12px;font-weight:700;letter-spacing:.08em;color:var(--muted);text-transform:uppercase}
  .switcher{display:flex;background:#EFECE6;border-radius:999px;padding:4px;gap:2px}
  .switcher button{border:0;background:transparent;padding:9px 16px;border-radius:999px;font-size:14.5px;font-weight:600;color:var(--body);min-height:40px;transition:all .15s}
  .switcher button.active{background:var(--cobalt);color:#fff;box-shadow:0 2px 8px rgba(60,79,209,.35)}
  .topbar-right{margin-left:auto;display:flex;align-items:center;gap:14px}
  .welcome-btn{border:1.5px solid var(--cobalt);color:var(--cobalt);background:#fff;border-radius:999px;padding:10px 18px;font-size:14.5px;font-weight:600;min-height:44px}
  .welcome-btn:hover{background:var(--tint)}
  .userchip{display:flex;align-items:center;gap:10px}
  .userchip .who{text-align:right;line-height:1.25}
  .userchip .who b{display:block;color:var(--ink);font-size:14.5px}
  .userchip .who span{font-size:12.5px;color:var(--muted)}
  .userchip .avatar{width:40px;height:40px;font-size:16px}

  /* ---------- Layout / nav ---------- */
  .layout{max-width:1320px;margin:0 auto;padding:24px;display:grid;grid-template-columns:210px minmax(0,1fr);gap:26px;align-items:start}
  .sidenav{position:sticky;top:92px;background:var(--card);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);padding:10px}
  .sidenav button{display:flex;align-items:center;gap:10px;width:100%;text-align:left;padding:12px 14px;border:0;background:none;border-radius:10px;color:var(--body);font-weight:500;font-size:15.5px;min-height:48px}
  .sidenav button:hover{background:var(--bg)}
  .sidenav button.active{background:var(--tint);color:var(--cobalt);font-weight:700}
  .sidenav .dot{width:8px;height:8px;border-radius:50%;background:currentColor;opacity:.45;flex:none}
  .sidenav button.active .dot{opacity:1}
  .nav-badge{margin-left:auto;background:var(--cobalt);color:#fff;font-size:12px;font-weight:700;border-radius:999px;padding:2px 8px}
  .side-note{margin-top:12px;font-size:13px;color:var(--muted);padding:0 6px;line-height:1.45}
  main{min-width:0;max-width:880px}

  .card{background:var(--card);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);padding:22px}
  .card h3{font-family:'DM Serif Display',Georgia,serif;font-weight:400;font-size:21px;color:var(--ink);margin-bottom:4px}
  .card .sub{font-size:14px;color:var(--muted);margin-bottom:14px}
  .greeting{margin:4px 0 20px}
  .greeting h1{font-family:'DM Serif Display',Georgia,serif;font-weight:400;font-size:32px;color:var(--ink);line-height:1.2}
  .greeting h1 em{font-style:italic;color:var(--cobalt)}
  .greeting p{margin-top:6px;font-size:16px}
  .backlink{background:none;border:0;color:var(--cobalt);font-weight:700;font-size:15px;padding:8px 0;min-height:40px}
  .backlink:hover{text-decoration:underline}

  .btn-primary{background:var(--cobalt);color:#fff;border:0;border-radius:999px;padding:13px 26px;font-size:15.5px;font-weight:700;min-height:48px;transition:background .15s}
  .btn-primary:hover{background:var(--cobalt-hover)}
  .btn-ghost{background:#fff;color:var(--cobalt);border:1.5px solid var(--border);border-radius:999px;padding:11px 20px;font-size:15px;font-weight:600;min-height:48px}
  .btn-ghost:hover{border-color:var(--cobalt);background:var(--tint)}
  .btn-small{border-radius:999px;padding:9px 18px;font-size:14px;font-weight:700;min-height:42px;border:0}
  .btn-small.primary{background:var(--cobalt);color:#fff}
  .btn-small.primary:hover{background:var(--cobalt-hover)}
  .btn-small.plain{background:#fff;border:1.5px solid var(--border);color:var(--body)}
  .btn-small.plain:hover{border-color:var(--cobalt);color:var(--cobalt)}

  .pill{display:inline-block;font-size:12px;font-weight:700;padding:4px 10px;border-radius:999px;line-height:1.3;white-space:nowrap}
  .pill-new{background:var(--tint);color:var(--cobalt)}
  .pill-progress{background:var(--warm-bg);color:var(--warm-text)}
  .pill-ok{background:var(--clay-bg);color:var(--clay-text)}
  .pill-done{background:var(--ok-bg);color:var(--ok-text)}
  .pill-off{background:#EFECE6;color:var(--muted)}
  .pill-email{background:var(--warm-bg);color:var(--warm-text)}
  .agenttag{display:inline-flex;align-items:center;gap:4px;font-size:11.5px;font-weight:700;background:var(--navy);color:#fff;padding:3px 9px;border-radius:999px}

  /* ---------- Business Partner directory ---------- */
  .dir-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(330px,1fr));gap:16px}
  .dir-card{background:var(--card);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);padding:22px;cursor:pointer;text-align:left;width:100%;transition:transform .15s,box-shadow .15s}
  .dir-card:hover{transform:translateY(-2px);box-shadow:0 4px 8px rgba(22,23,26,.06),0 16px 36px rgba(22,23,26,.09)}
  .dir-card .top{display:flex;gap:14px;align-items:center}
  .dir-card .avatar{width:52px;height:52px;font-size:20px}
  .dir-card .top b{color:var(--ink);font-size:18px;display:block}
  .dir-card .top span{font-size:14px;color:var(--muted)}
  .dir-card .stats{display:flex;gap:8px;flex-wrap:wrap;margin-top:16px;align-items:center}
  .dir-card .stat{font-size:13.5px;font-weight:600;color:var(--body);background:var(--bg);border:1px solid var(--border);padding:6px 11px;border-radius:999px}
  .dir-card .open-line{margin-top:16px;color:var(--cobalt);font-weight:700;font-size:15px}
  .alert-strip{background:var(--clay-bg);border:1px solid #EBCDBB;color:var(--clay-text);border-radius:var(--radius);padding:14px 18px;font-size:15px;margin-bottom:20px}

  /* ---------- Composer + mini conversation ---------- */
  .composer-card{margin-bottom:22px}
  .mini-thread{display:flex;flex-direction:column;gap:14px;margin-bottom:18px}
  .composer textarea{width:100%;border:1.5px solid var(--border);border-radius:12px;padding:15px 16px;font-family:inherit;font-size:16.5px;color:var(--ink);resize:vertical;min-height:66px;background:#FFFDF9}
  .composer textarea:focus{border-color:var(--cobalt);outline:3px solid var(--tint)}
  .composer textarea.err{border-color:var(--clay)}
  .composer-row{display:flex;align-items:center;gap:10px;margin-top:12px;flex-wrap:wrap}
  .mic-btn{width:48px;height:48px;border-radius:50%;border:1.5px solid var(--border);background:#fff;display:flex;align-items:center;justify-content:center;flex:none}
  .mic-btn:hover{border-color:var(--cobalt);background:var(--tint)}
  .mic-btn.listening{background:var(--cobalt);border-color:var(--cobalt);animation:pulse 1s infinite}
  .mic-btn.listening svg path{fill:#fff}
  .prof-head{display:flex;justify-content:space-between;align-items:center;width:100%;background:none;border:none;padding:0;cursor:pointer;font:inherit;text-align:left}
  .prof-chev{color:var(--muted);font-size:15px;flex:none;margin-left:10px}
  .not-added{color:var(--muted);font-style:italic}
  .mic-btn[disabled]{opacity:.45;cursor:not-allowed}
  .mic-btn[disabled]:hover{border-color:var(--border);background:#fff}
  @keyframes pulse{0%{box-shadow:0 0 0 0 rgba(60,79,209,.35)}100%{box-shadow:0 0 0 14px rgba(60,79,209,0)}}
  .chips{display:flex;gap:8px;flex-wrap:wrap;margin-top:14px}
  .chips span{font-size:13.5px;color:var(--muted);align-self:center;margin-right:2px}
  .chip{border:1.5px solid var(--border);background:#fff;border-radius:999px;padding:9px 15px;font-size:14px;font-weight:500;color:var(--body);min-height:42px}
  .chip:hover{border-color:var(--cobalt);color:var(--cobalt);background:var(--tint)}
  .composer-note{margin-top:12px;font-size:13.5px;color:var(--muted)}
  .composer-note .tick{color:var(--ok-text);font-weight:700}

  /* ---------- Messages / thread ---------- */
  .thread{display:flex;flex-direction:column;gap:16px}
  .msg{display:flex;gap:11px;max-width:94%}
  .msg .avatar{width:38px;height:38px;font-size:15px}
  .msg .bubble{background:#fff;border:1px solid var(--border);border-radius:4px 16px 16px 16px;padding:13px 16px;box-shadow:0 1px 2px rgba(22,23,26,.04)}
  .msg .bubble p{color:var(--ink);font-size:15.5px}
  .msg .meta{display:flex;align-items:center;gap:8px;margin-bottom:5px;flex-wrap:wrap}
  .msg .meta b{color:var(--ink);font-size:14px}
  .msg .meta time{font-size:12.5px;color:var(--muted)}
  .msg.own{align-self:flex-end;flex-direction:row-reverse}
  .msg.own .bubble{background:var(--tint);border-color:#D4D9F5;border-radius:16px 4px 16px 16px}
  .receipt{font-size:12.5px;color:var(--ok-text);font-weight:600;margin-top:6px}
  .receipt.waiting{color:var(--muted);font-weight:500}
  .bubble ul{margin:8px 0 2px 2px;list-style:none}
  .bubble ul li{padding:5px 0 5px 26px;position:relative;color:var(--ink);font-size:15px}
  .bubble ul li::before{content:"";position:absolute;left:2px;top:11px;width:8px;height:8px;border-radius:50%;background:var(--cobalt)}
  .bubble .followup{margin-top:12px;padding-top:12px;border-top:1px dashed var(--border);display:flex;align-items:center;gap:10px;flex-wrap:wrap}
  .typing{display:inline-flex;gap:5px;padding:4px 2px}
  .typing i{width:8px;height:8px;border-radius:50%;background:var(--cobalt);opacity:.35;animation:blink 1.1s infinite}
  .typing i:nth-child(2){animation-delay:.18s}.typing i:nth-child(3){animation-delay:.36s}
  @keyframes blink{0%,80%,100%{opacity:.25;transform:translateY(0)}40%{opacity:1;transform:translateY(-3px)}}

  /* ---------- Task sections (Asana-style) ---------- */
  .task-sec{margin-bottom:18px;padding:8px 22px 14px}
  .sec-head{display:flex;align-items:center;gap:11px;width:100%;background:none;border:0;padding:14px 0 8px;text-align:left}
  .sec-head .sec-title{font-family:'DM Serif Display',Georgia,serif;font-size:21px;color:var(--ink)}
  .sec-head .count{font-size:12.5px;font-weight:700;background:var(--bg);border:1px solid var(--border);color:var(--body);padding:3px 10px;border-radius:999px}
  .sec-head .chev{margin-left:auto;color:var(--muted);font-size:15px;transition:transform .2s}
  .sec-head.closed .chev{transform:rotate(-90deg)}
  .task-row{display:flex;gap:13px;align-items:center;width:100%;text-align:left;background:none;border:0;border-top:1px solid #F0EEE8;padding:15px 8px;border-radius:10px;cursor:pointer}
  .task-row:hover{background:#FBFAF7}
  .task-row .t-main{flex:1;min-width:0}
  .task-row .t-title{color:var(--ink);font-size:16px;font-weight:600;display:block}
  .task-row .t-meta{font-size:13.5px;color:var(--muted);margin-top:2px;display:block}
  .task-row .go{color:var(--cobalt);font-weight:700;font-size:14.5px;white-space:nowrap}

  /* ---------- Workflows ---------- */
  .wf-section{margin-top:28px}
  .wf-section h2{font-family:'DM Serif Display',Georgia,serif;font-weight:400;font-size:24px;color:var(--ink)}
  .wf-section .lede{font-size:15px;margin:4px 0 14px}
  .wf-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}
  .wf-card{background:var(--card);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);padding:18px;display:flex;gap:14px;align-items:flex-start}
  .wf-card .ic{width:42px;height:42px;border-radius:12px;background:var(--tint);display:flex;align-items:center;justify-content:center;font-size:19px;flex:none}
  .wf-card b{color:var(--ink);font-size:15.5px;display:block}
  .wf-card span{font-size:13.5px;color:var(--muted)}
  .wf-card .wf-state{font-size:12.5px;font-weight:700;margin-top:3px}
  .switch{position:relative;width:52px;height:30px;flex:none;margin-left:auto}
  .switch input{opacity:0;width:0;height:0}
  .switch .track{position:absolute;inset:0;background:#D8D5CC;border-radius:999px;transition:.2s;cursor:pointer}
  .switch .track::after{content:"";position:absolute;width:24px;height:24px;border-radius:50%;background:#fff;top:3px;left:3px;transition:.2s;box-shadow:0 1px 4px rgba(0,0,0,.25)}
  .switch input:checked + .track{background:var(--cobalt)}
  .switch input:checked + .track::after{left:25px}

  /* ---------- Task detail ---------- */
  .detail-head{margin-bottom:20px}
  .detail-head h1{font-family:'DM Serif Display',Georgia,serif;font-weight:400;font-size:29px;color:var(--ink);line-height:1.25;margin-top:2px}
  .detail-head .meta-line{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-top:10px;font-size:14.5px;color:var(--muted)}
  .part{margin-bottom:20px}
  .part-label{font-size:13px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--cobalt);margin-bottom:10px}
  .asked-text{font-size:17px;color:var(--ink);line-height:1.55}
  .sugg-item{display:flex;gap:11px;align-items:flex-start;padding:12px 2px;border-bottom:1px solid #F0EEE8}
  .sugg-item:last-of-type{border-bottom:0}
  .sugg-item .txt{flex:1;color:var(--ink);font-size:15.5px;padding-top:2px}
  .sugg-item .acts{display:flex;gap:8px;flex:none}
  .state-mark{flex:none;width:27px;height:27px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:14px;font-weight:700;margin-top:1px}
  .state-done{background:var(--ok-bg);color:var(--ok-text)}
  .state-doing{background:var(--warm-bg);color:var(--warm-text)}
  .state-wait{background:var(--clay-bg);color:var(--clay-text)}
  .draft-box{background:#FFF9F4;border:1.5px solid var(--clay-bg);border-radius:12px;padding:17px;margin-top:6px}
  .draft-box .d-label{font-size:12.5px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--clay-text);margin-bottom:8px}
  .draft-box .d-text{color:var(--ink);font-size:15.5px;line-height:1.6;font-style:italic}
  .draft-box .acts{display:flex;gap:9px;margin-top:14px;flex-wrap:wrap}
  .draft-sent{font-size:15px;color:var(--ok-text);font-weight:700}
  .edit-input{width:100%;font-family:inherit;font-size:15px;padding:10px 12px;border:1.5px solid var(--cobalt);border-radius:9px;color:var(--ink)}
  textarea.edit-input{min-height:90px;resize:vertical;font-style:normal}

  /* timeline */
  .timeline{list-style:none;position:relative;margin:4px 0 6px 6px;padding-left:28px}
  .timeline::before{content:"";position:absolute;left:8px;top:10px;bottom:10px;width:2px;background:var(--border)}
  .timeline li{position:relative;padding-bottom:17px}
  .timeline li:last-child{padding-bottom:2px}
  .timeline .tdot{position:absolute;left:-28px;top:3px;width:18px;height:18px;border-radius:50%;background:#fff;border:2.5px solid #C9CBCF;display:flex;align-items:center;justify-content:center;font-size:10px;color:#fff}
  .timeline li.done .tdot{background:var(--ok-text);border-color:var(--ok-text)}
  .timeline li.now .tdot{background:var(--cobalt);border-color:var(--cobalt);box-shadow:0 0 0 5px var(--tint)}
  .timeline b{color:var(--ink);font-size:15.5px;display:block}
  .timeline span{font-size:13.5px;color:var(--muted)}
  .timeline li.now b{color:var(--cobalt)}
  .thread-note{margin-top:16px;padding-top:14px;border-top:1px solid #F0EEE8;font-size:14px;color:var(--muted)}
  .thread-note .tick{color:var(--ok-text);font-weight:700}
  .reply-row{display:flex;gap:10px;margin-top:18px}
  .reply-row textarea{flex:1;border:1.5px solid var(--border);border-radius:12px;padding:12px 14px;font-family:inherit;font-size:15.5px;color:var(--ink);min-height:50px;resize:vertical;background:#FFFDF9}
  .reply-row textarea:focus{border-color:var(--cobalt);outline:3px solid var(--tint)}

  /* ---------- Search / quiet lines / see-all ---------- */
  .search-box{margin-bottom:18px}
  .search-box label{display:block;font-weight:700;color:var(--ink);font-size:15px;margin-bottom:7px}
  .search-box input{width:100%;font-family:inherit;font-size:16px;padding:13px 15px;border:1.5px solid var(--border);border-radius:12px;color:var(--ink);background:#fff;min-height:50px}
  .search-box input:focus{border-color:var(--cobalt);outline:3px solid var(--tint)}
  .quiet-line{background:var(--card);border:1px dashed var(--border);border-radius:var(--radius);padding:16px 22px;font-size:15.5px;color:var(--body);margin-bottom:18px}
  .quiet-line .tick{color:var(--ok-text);font-weight:700}
  .see-all{display:block;width:100%;background:none;border:0;border-top:1px solid #F0EEE8;padding:12px 8px 4px;color:var(--muted);font-size:14px;font-weight:600;text-align:left}
  .see-all:hover{color:var(--cobalt)}

  /* ---------- Mic hint / stand note / pinned request / change box ---------- */
  .mic-hint{margin-top:10px;font-size:14px;color:var(--cobalt);font-weight:600}
  .stand-note{margin-top:14px;font-size:15.5px;color:var(--navy);background:var(--tint);border-radius:10px;padding:12px 15px;line-height:1.55}
  .asked-card{border-left:5px solid var(--cobalt);background:#FFFDF9}
  .asked-meta{font-size:13.5px;color:var(--muted);margin-top:10px}
  .label-row{display:flex;align-items:center;gap:10px;margin-bottom:10px}
  .label-row .part-label{margin-bottom:0}
  .change-box{margin-top:12px}
  .change-note{margin-top:12px;font-size:14.5px;color:var(--warm-text);font-weight:600}

  /* ---------- Workflow sentence cards ---------- */
  .wf-main{flex:1;min-width:0}
  .wf-sentence{color:var(--ink);font-size:15.5px;font-weight:600;line-height:1.45}
  .wf-meta{font-size:13.5px;color:var(--muted);margin-top:3px}
  .wf-detail{font-size:14px;margin-top:9px;background:var(--bg);border:1px solid var(--border);border-radius:10px;padding:10px 12px;color:var(--body)}
  .wf-acts{display:flex;align-items:center;gap:12px;margin-top:12px;flex-wrap:wrap}
  .wf-pause{margin-left:auto;display:flex;align-items:center;gap:9px}
  .wf-pause-word{font-size:13.5px;font-weight:700;color:var(--muted)}
  .wf-pause .switch{margin-left:0}

  /* ---------- Billing / team ---------- */
  .log-form{display:flex;flex-direction:column;gap:10px}
  .log-form select,.log-form input{font-family:inherit;font-size:15px;padding:12px 13px;border:1.5px solid var(--border);border-radius:10px;color:var(--ink);background:#fff;min-height:48px;width:100%}
  .week-total{margin-top:14px;padding-top:13px;border-top:1px solid #F0EEE8;display:flex;justify-content:space-between;align-items:center}
  .week-total b{color:var(--ink);font-size:16px}
  .log-history{font-size:13.5px;color:var(--muted);margin-top:8px}
  .stat-row{display:flex;justify-content:space-between;padding:11px 0;border-bottom:1px solid #F0EEE8;font-size:15px}
  .stat-row:last-child{border-bottom:0}
  .stat-row b{color:var(--ink)}
  .saved-flash{font-size:13.5px;color:var(--ok-text);font-weight:700}
  .note-card{background:var(--tint);border:1px solid #D4D9F5;border-radius:var(--radius);padding:16px 20px;color:var(--navy);font-size:15px;margin-bottom:20px}
  .person{display:flex;gap:15px;align-items:flex-start}
  .person .avatar{width:48px;height:48px;font-size:18px}
  .person .info{flex:1;min-width:0}
  .person .info b{color:var(--ink);font-size:16.5px}
  .person .info .line{display:flex;gap:7px;align-items:center;margin-top:4px;flex-wrap:wrap}
  .person .info .line span{font-size:14px;color:var(--muted)}
  .person .acts{display:flex;gap:9px;margin-top:13px;flex-wrap:wrap}
  .btn-danger{background:#fff;color:var(--clay-text);border:1.5px solid var(--clay-bg);border-radius:999px;padding:11px 18px;font-size:14.5px;font-weight:600;min-height:46px}
  .btn-danger:hover{border-color:var(--clay)}
  .person.removed{opacity:.62}
  .person-note{font-size:13.5px;color:var(--muted);margin-top:9px}
  .people-list{display:flex;flex-direction:column;gap:16px}
  .removed-block{margin-top:32px}
  .removed-block h2{font-family:'DM Serif Display',Georgia,serif;font-weight:400;font-size:24px;color:var(--ink);margin:0 0 4px}
  .removed-block .lede{font-size:15px;color:var(--muted);margin:0 0 14px}
  .restore-row{margin-top:11px}
  button:disabled{cursor:default;opacity:.75}
  .two-col{display:grid;grid-template-columns:1fr 1fr;gap:18px;align-items:start}

  /* ---------- Welcome overlay ---------- */
  .overlay{position:fixed;inset:0;background:rgba(30,42,110,.48);z-index:80;display:flex;align-items:center;justify-content:center;padding:20px}
  .overlay-card{background:#fff;border-radius:20px;max-width:580px;width:100%;padding:36px 38px;box-shadow:0 24px 70px rgba(22,23,26,.3);max-height:92vh;overflow:auto}
  .overlay-card .logo{font-size:30px}
  .dots{display:flex;gap:7px;margin:22px 0 20px}
  .dots i{width:9px;height:9px;border-radius:50%;background:#D8D5CC}
  .dots i.on{background:var(--cobalt);width:26px;border-radius:99px}
  .overlay-card h2{font-family:'DM Serif Display',Georgia,serif;font-weight:400;font-size:29px;color:var(--ink);line-height:1.25}
  .overlay-card h2 em{font-style:italic;color:var(--cobalt)}
  .overlay-card .warm{font-size:16.5px;margin-top:12px;line-height:1.6}
  .overlay-actions{display:flex;align-items:center;gap:14px;margin-top:26px}
  .skip{background:none;border:0;color:var(--muted);font-size:14.5px;font-weight:600;padding:10px 4px;min-height:44px}
  .skip:hover{color:var(--cobalt)}
  .meet-row{display:flex;gap:14px;align-items:flex-start;background:var(--bg);border:1px solid var(--border);border-radius:var(--radius);padding:16px;margin-top:14px}
  .meet-row .avatar{width:46px;height:46px;font-size:17px}
  .meet-row b{color:var(--ink);font-size:16px;display:block}
  .meet-row p{font-size:14.5px;margin-top:2px}
  .overlay-card textarea{width:100%;border:1.5px solid var(--border);border-radius:12px;padding:14px 15px;font-family:inherit;font-size:16px;color:var(--ink);min-height:66px;resize:vertical;margin-top:16px;background:#FFFDF9}
  .overlay-card textarea:focus{border-color:var(--cobalt);outline:3px solid var(--tint)}


  .calm{background:var(--card);border:1px dashed var(--border);border-radius:var(--radius);padding:16px 22px;font-size:15.5px;color:var(--body);margin-bottom:18px}
  .draft-note{font-size:13.5px;color:var(--muted);margin-top:10px}
  .email-card{display:flex;gap:16px;align-items:center;margin-bottom:22px;background:#FFF9F4;border:1px solid var(--clay-bg);border-radius:var(--radius);box-shadow:var(--shadow);padding:20px 22px}
  .email-card .ic{width:44px;height:44px;border-radius:12px;background:var(--clay-bg);display:flex;align-items:center;justify-content:center;font-size:20px;flex:none}
  .email-card .email-main{flex:1;min-width:0}
  .email-card b{color:var(--ink);font-size:16.5px;display:block}
  .email-card p{font-size:14.5px;margin-top:2px}
  .email-note{font-size:13.5px;color:var(--muted);padding:10px 8px 2px}
  .wf-create{width:100%;margin-top:14px;border:1.5px dashed var(--cobalt);background:#fff;color:var(--cobalt);border-radius:var(--radius);padding:16px;font-size:15.5px;font-weight:700;min-height:56px;cursor:pointer;font-family:inherit}
  .wf-create:hover{background:var(--tint)}
  .opt-row{display:flex;gap:8px;flex-wrap:wrap}
  .opt-pill{border:1.5px solid var(--border);background:#fff;border-radius:999px;padding:9px 16px;font-size:14.5px;font-weight:600;color:var(--body);min-height:42px;cursor:pointer;font-family:inherit}
  .opt-pill.on{background:var(--cobalt);border-color:var(--cobalt);color:#fff}
  .b-step{margin-top:20px}
  .b-label{display:block;font-weight:700;color:var(--ink);font-size:15px;margin-bottom:8px}
  .b-input{width:100%;font-family:inherit;font-size:15.5px;padding:12px 13px;border:1.5px solid var(--border);border-radius:10px;color:var(--ink);background:#fff;min-height:48px}
  .b-input:focus{border-color:var(--cobalt);outline:3px solid var(--tint)}
  .wf-preview{background:var(--tint);border:1px solid #D4D9F5;border-radius:12px;padding:14px 16px;margin-top:22px;color:var(--navy);font-size:16px;line-height:1.55}
  .wf-preview .pv-label{font-size:12.5px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--cobalt);display:block;margin-bottom:5px}
  .undo-banner{display:flex;align-items:center;gap:12px;background:var(--navy);color:#fff;border-radius:var(--radius);padding:14px 18px;margin-bottom:18px;box-shadow:var(--shadow)}
  .undo-banner .undo-what{font-weight:700;font-size:15.5px;flex:1}
  .undo-banner .btn-small.plain{background:#fff}
  .prof-link{display:block;margin-top:10px;color:var(--cobalt);font-weight:700;font-size:14.5px}
  .prof-row{display:flex;gap:14px;padding:10px 0;border-bottom:1px solid #F0EEE8;font-size:15.5px}
  .prof-row:last-child{border-bottom:0}
  .prof-row .k{width:170px;flex:none;color:var(--muted);font-size:14px;padding-top:1px}
  .prof-row .v{color:var(--ink);flex:1}
  .wait-row{display:flex;gap:13px;align-items:center;background:var(--card);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);padding:15px 18px;margin-bottom:10px}
  .wait-row .avatar{width:40px;height:40px;font-size:16px}
  .wait-row .w-main{flex:1;min-width:0}
  .wait-row .w-main b{color:var(--ink);font-size:15.5px;display:block}
  .wait-row .w-main span{font-size:14px;color:var(--muted)}
  .summary-email{border:1px solid var(--border);border-radius:12px;padding:6px 18px 12px;margin-top:8px;background:#FFFDF9}
  .summary-email .s-item{display:flex;gap:10px;align-items:center;padding:11px 0;border-top:1px solid #F0EEE8}
  .summary-email .s-item span{flex:1;color:var(--ink);font-size:15px}
  .pref-row{display:flex;gap:10px;align-items:flex-start;padding:8px 0;font-size:15.5px;color:var(--ink);cursor:pointer}
  .pref-row input{margin-top:4px;width:18px;height:18px;accent-color:var(--cobalt);flex:none}

  .sugg-item{flex-wrap:wrap}
  .reply-zone{flex:1 1 100%;margin-top:10px}
  .item-reply{display:block;margin-top:5px;font-size:14px;color:var(--body)}
  @media (max-width:1120px){
    .layout{grid-template-columns:1fr;padding:18px}
    main{max-width:none}
    .sidenav{position:static;display:flex;gap:4px;overflow-x:auto;padding:8px}
    .sidenav button{white-space:nowrap;width:auto}
    .side-note{display:none}
    .wf-grid,.two-col{grid-template-columns:1fr}
    .topbar-in{padding:12px 16px}
    .userchip .who{display:none}
  }

  /* ---------- Time tracker ---------- */
  .timerbar-wrap{max-width:1320px;margin:18px auto 0;padding:0 24px}
  .timerbar{display:flex;align-items:center;gap:14px;flex-wrap:wrap;background:var(--navy);color:#fff;border-radius:var(--radius);padding:14px 18px;box-shadow:var(--shadow)}
  .timerbar .tb-what{font-size:15.5px}
  .timerbar .tb-what b{color:#fff}
  .timerbar .timer-clock{font-variant-numeric:tabular-nums;font-weight:700;font-size:17px;letter-spacing:.02em}
  .timerbar .btn-small.plain{background:rgba(255,255,255,.14);color:#fff}
  .timerbar .tb-note{font-size:14px;opacity:.85}
  .time-row{display:flex;gap:12px;align-items:flex-start;padding:11px 0;border-bottom:1px solid #F0EEE8;font-size:15px}
  .time-row:last-child{border-bottom:0}
  .time-row .t-main{flex:1;min-width:0;color:var(--ink)}
  .time-row .t-main span{display:block;color:var(--muted);font-size:13.5px;margin-top:2px}
  .time-group{margin-top:6px}
  .time-group h4{font-size:16px;color:var(--ink);margin:16px 0 2px}
  .time-group .tg-task{font-weight:700;color:var(--cobalt);font-size:14.5px;margin-top:12px}
  .add-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}
  .add-grid .full{grid-column:1 / -1}
  .add-grid label{font-size:13.5px;font-weight:600;color:var(--muted);display:block;margin-bottom:4px}
  .timer-start-row{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin:0 0 18px}
  .timer-start-row .hint{font-size:14px;color:var(--muted)}

  /* ============================================================
     PORTAL-SPECIFIC STYLES (appended — same visual language)
     ============================================================ */
  .hidden{display:none !important}
  .topbar-spacer{flex:1}

  /* ---------- Auth screens ---------- */
  .auth-wrap{max-width:430px;margin:8vh auto;padding:0 18px}
  .auth-card{background:var(--card);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);padding:30px}
  .auth-card h1{font-family:'DM Serif Display',Georgia,serif;font-weight:400;font-size:27px;color:var(--ink);line-height:1.25;margin:14px 0 4px}
  .auth-card .sub{font-size:14.5px;color:var(--muted);margin-bottom:18px}
  .brand-mark{font-family:'DM Serif Display',Georgia,serif;font-size:34px;color:var(--navy);line-height:1}
  .brand-mark i{font-style:normal;color:var(--cobalt)}
  .field{margin-bottom:14px}
  .field label{display:block;font-weight:700;color:var(--ink);font-size:14.5px;margin-bottom:6px}
  .field input,.field select,.field textarea{width:100%;font-family:inherit;font-size:15.5px;padding:11px 13px;border:1.5px solid var(--border);border-radius:10px;color:var(--ink);background:#fff;min-height:48px}
  .field textarea{min-height:90px;resize:vertical}
  .field input:focus,.field select:focus,.field textarea:focus{border-color:var(--cobalt);outline:3px solid var(--tint)}
  .pw-wrap{position:relative}
  .pw-wrap input{padding-right:64px}
  .pw-toggle{position:absolute;right:8px;top:50%;transform:translateY(-50%);background:none;border:0;color:var(--muted);font-size:13px;font-weight:600;padding:8px;min-height:36px}
  .pw-toggle:hover{color:var(--cobalt)}
  .form-error{background:var(--clay-bg);color:var(--clay-text);border-radius:999px;padding:8px 14px;font-size:14px;font-weight:600;margin-top:12px}
  .form-error:empty{display:none}
  .btn-cobalt{background:var(--cobalt);color:#fff;border:0;border-radius:999px;padding:13px 26px;font-size:15.5px;font-weight:700;min-height:48px;width:100%;transition:background .15s}
  .btn-cobalt:hover{background:var(--cobalt-hover)}
  .text-link{color:var(--cobalt);font-weight:700;font-size:14.5px;text-decoration:none;background:none;border:0;padding:0}
  .text-link:hover{text-decoration:underline}
  .auth-foot{margin-top:16px;text-align:center}

  /* ---------- User chip (portal topbar) ---------- */
  .userchip .chip-name{display:block;color:var(--ink);font-size:14.5px;font-weight:700;text-align:right;line-height:1.25}
  .userchip .chip-sub{display:block;font-size:12.5px;color:var(--muted);text-align:right;line-height:1.25}
  .userchip .avatar.client{background:var(--clay)}
  .userchip .avatar.ea{background:var(--cobalt)}
  .userchip .avatar.admin{background:var(--navy)}

  /* ---------- Avatars with photos ---------- */
  .avatar{overflow:hidden}
  .avatar img{width:100%;height:100%;object-fit:cover;display:block}
  .avatar img.cover{object-fit:cover}

  /* ---------- Admin tables / lists ---------- */
  .rowline{display:flex;gap:12px;align-items:center;padding:13px 2px;border-bottom:1px solid #F0EEE8;font-size:15px}
  .rowline:last-child{border-bottom:0}
  .rowline .grow{flex:1;min-width:0}
  .mini{font-size:12.5px;color:var(--muted)}
  .tag-row{display:flex;gap:6px;flex-wrap:wrap;align-items:center}

  /* ---------- Invoice ---------- */
  .invoice-card{background:var(--card);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);padding:34px 38px;max-width:720px}
  .invoice-head{display:flex;justify-content:space-between;align-items:flex-start;flex-wrap:wrap;gap:12px}
  .invoice-head .inv-no{color:var(--ink);font-size:17px;font-weight:700;text-align:right}
  .invoice-meta{font-size:14px;color:var(--muted)}
  .invoice-meta b{color:var(--ink);font-size:16.5px}
  .invoice-lines{border-top:1px solid var(--border);margin-top:18px;padding-top:8px}
  .invoice-line{display:flex;justify-content:space-between;gap:14px;padding:11px 0;border-bottom:1px solid #F0EEE8;font-size:15px}
  .invoice-line b{color:var(--ink)}
  .invoice-total{display:flex;justify-content:space-between;gap:14px;padding:11px 0;font-size:16.5px;color:var(--ink);font-weight:700}
  .invoice-note{font-style:italic;color:var(--muted);font-size:13px;margin-top:16px}

  /* ---------- AI card ---------- */
  .agentcard{background:#FFFDF9;border:1.5px solid var(--tint);border-radius:var(--radius);box-shadow:var(--shadow);padding:22px;margin-bottom:20px}
  .agentcard h3{font-family:'DM Serif Display',Georgia,serif;font-weight:400;font-size:21px;color:var(--ink);margin-bottom:4px}
  .ai-actions{display:flex;gap:9px;flex-wrap:wrap;margin-top:14px}
  .ai-output{white-space:pre-wrap;background:#F3F0E9;border-radius:10px;padding:14px 16px;font-size:15px;color:var(--ink);line-height:1.55;margin-top:12px}
  .ai-output:empty{display:none}

  /* ---------- Undo / toast / misc portal bits ---------- */
  .undo-fixed{position:fixed;left:50%;transform:translateX(-50%);bottom:18px;z-index:90;width:min(680px,92vw)}
  .undo-fixed .undo-banner{margin-bottom:0}
  .lock-note{background:var(--tint);border:1px solid #D4D9F5;border-radius:var(--radius);padding:16px 20px;color:var(--navy);font-size:15px;margin-bottom:20px}
  .cat-grid{display:flex;flex-wrap:wrap;gap:6px}
  .stat-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:12px}
  .oversight-card{background:var(--card);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);padding:22px}
  .oversight-card h3{font-family:'DM Serif Display',Georgia,serif;font-weight:400;font-size:21px;color:var(--ink);margin-bottom:4px}
  .ex-chip{border:1.5px solid var(--border);background:#fff;border-radius:999px;padding:9px 15px;font-size:14px;font-weight:500;color:var(--body);min-height:42px;cursor:pointer;font-family:inherit}
  .ex-chip:hover{border-color:var(--cobalt);color:var(--cobalt);background:var(--tint)}

  /* ---------- Timer bar form controls ---------- */
  .timerbar input,.timerbar select{font-family:inherit;font-size:15px;padding:10px 12px;border:1.5px solid rgba(255,255,255,.35);border-radius:10px;color:var(--ink);background:#fff;min-height:44px}
  .timerbar .b-input{width:auto}

  /* ---------- Small screens ---------- */
  @media (max-width:640px){
    .auth-wrap{margin:4vh auto;padding:0 12px}
    .auth-card{padding:22px 18px}
    .invoice-card{padding:22px 18px}
    .undo-fixed{bottom:10px}
  }

  /* ---------- Phase 1: Front Desk bands + stream cards ----------
     The color system (Option B, approved 2026-10-20): the WHOLE panel
     carries the color; nested cards are white with a color label chip,
     and a text label always accompanies the color.
     cream = needs you · lavender = forwarded / the Agent's read ·
     white + cobalt = confirm the plan · sky = in progress ·
     sage = done · rose = overdue (staff only). */
  :root{
    --cream-bg:#FDF6E3; --cream-line:#ECD9A0; --cream-ink:#9A6A12;
    --lav-bg:#EEF0FD; --lav-line:#D4D9F8; --lav-deep:#E0E4FB;
    --sky-bg:#E9F2FC; --sky-line:#C6DCF5; --sky-ink:#2C5F8A;
    --sage-bg:#EAF3EC; --sage-line:#CFE3D4; --sage-ink:#1E7D4F;
    --rose-bg:#FAEEEE; --rose-line:#EFCACA; --rose-ink:#9C3D3D;
  }
  .fd-band{border-radius:var(--radius);padding:18px;margin-bottom:20px;border:1px solid}
  .fd-cream{background:var(--cream-bg);border-color:var(--cream-line)}
  .fd-sky{background:var(--sky-bg);border-color:var(--sky-line)}
  .fd-sage{background:var(--sage-bg);border-color:var(--sage-line)}
  .fd-band-head{display:flex;align-items:center;gap:10px;margin-bottom:12px}
  .fd-count{font-weight:700;color:var(--ink);font-size:15px}
  .fd-chip{display:inline-block;font-size:12px;font-weight:700;padding:4px 10px;border-radius:999px;line-height:1.3;white-space:nowrap}
  .chip-cream{background:#F3E3B3;color:var(--cream-ink)}
  .chip-lav{background:var(--lav-deep);color:var(--navy)}
  .chip-sky{background:#CFE3F7;color:var(--sky-ink)}
  .chip-sage{background:#D3E8D9;color:var(--sage-ink)}
  .chip-rose{background:#F3D3D3;color:var(--rose-ink)}
  /* ---------- Admin batch: Inbox / Recap / Rolodex / Exec Brief / Intake ---------- */
  .recap-band{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:12px;margin-bottom:20px}
  .recap-cell{background:var(--card);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);padding:16px 18px}
  .recap-cell .rc-k{font-size:12.5px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);margin-bottom:5px}
  .recap-cell .rc-v{font-family:'DM Serif Display',Georgia,serif;font-size:27px;color:var(--ink);line-height:1.1}
  .recap-cell .rc-s{font-size:13.5px;color:var(--muted);margin-top:3px}
  .inbox-layout{display:grid;grid-template-columns:308px minmax(0,1fr) 300px;gap:16px;align-items:start}
  @media (max-width:1100px){.inbox-layout{grid-template-columns:1fr}}
  .inbox-list{display:flex;flex-direction:column;gap:8px}
  .inbox-group{font-size:12.5px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);margin:12px 2px 2px}
  .inbox-item{text-align:left;background:var(--card);border:1.5px solid var(--border);border-radius:14px;padding:12px 14px;cursor:pointer;width:100%}
  .inbox-item:hover{border-color:var(--cobalt)}
  .inbox-item.sel{border-color:var(--cobalt);background:var(--tint)}
  .inbox-item.breached{border-color:#D98A8A;background:#FBEEEE}
  .inbox-item b{color:var(--ink);font-size:15px;display:block}
  .inbox-item span{font-size:13px;color:var(--muted);display:block;margin-top:2px}
  .sla-chip{display:inline-block;font-size:12px;font-weight:700;padding:3px 9px;border-radius:999px;background:#CFE3F7;color:var(--sky-ink);margin-top:6px}
  .sla-chip.breached{background:#F3D3D3;color:var(--rose-ink)}
  .capbar{height:9px;border-radius:99px;background:#EFECE6;overflow:hidden;min-width:90px}
  .capbar i{display:block;height:100%;background:#8FC7A0;border-radius:99px}
  .capbar i.mid{background:#E8CE7A}
  .capbar i.full{background:#D98A8A}
  .rolo-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:14px}
  .rolo-card{background:var(--card);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);padding:20px}
  .tag-chip{display:inline-block;font-size:12.5px;font-weight:600;padding:4px 10px;border-radius:999px;background:var(--tint);color:var(--cobalt);margin:0 5px 5px 0}
  .tag-chip.style{background:var(--lav-deep);color:var(--navy)}
  .cand-card{border:1.5px solid var(--lav-deep);border-radius:14px;padding:14px 16px;margin-bottom:10px;background:#FBFAFF}
  .cand-card ul{margin:6px 0 10px 18px;font-size:14.5px;color:var(--body)}
  .exec-pair{border:1px solid var(--border);border-radius:var(--radius);background:var(--card);padding:20px;margin-bottom:14px}
  .exec-eaonly{border:1.5px dashed #B9A8E8;border-radius:var(--radius);background:#F4F0FE;padding:20px;margin-bottom:14px}
  .exec-eaonly .part-label{color:#5B3FA8}
  .vis-label{font-size:11.5px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;padding:3px 8px;border-radius:99px;background:#EFECE6;color:var(--muted)}
  .vis-label.eaonly{background:#E4DBFA;color:#5B3FA8}
  .intake-layout{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:16px;align-items:start}
  @media (max-width:900px){.intake-layout{grid-template-columns:1fr}}
  .q-card{background:var(--card);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);padding:26px}
  .q-progress{font-size:13px;font-weight:700;color:var(--cobalt);letter-spacing:.05em;text-transform:uppercase;margin-bottom:8px}
  .q-text{font-family:'DM Serif Display',Georgia,serif;font-size:24px;color:var(--ink);margin-bottom:14px;line-height:1.25}
  .pick-chip{border:1.5px solid var(--border);background:#fff;border-radius:999px;padding:9px 16px;font-size:14.5px;font-weight:600;cursor:pointer;margin:0 6px 8px 0}
  .pick-chip:hover{border-color:var(--cobalt)}
  .pick-chip.on{background:var(--cobalt);color:#fff;border-color:var(--cobalt)}
  .rail-card{background:var(--tint);border:1px solid var(--border);border-radius:var(--radius);padding:18px}
  .rail-card .prof-row .k{width:110px}
  details.intake-details{margin-top:14px}
  details.intake-details summary{cursor:pointer;font-weight:700;color:var(--cobalt);font-size:15px;padding:6px 0}
  .check-row{display:flex;gap:10px;align-items:flex-start;padding:7px 0;border-bottom:1px solid #F0EEE8;font-size:15px}
  .check-row:last-child{border-bottom:0}
  .check-row .ck{flex:none;width:22px;height:22px;border-radius:50%;background:#D3E8D9;color:var(--sage-ink);font-size:13px;font-weight:800;display:flex;align-items:center;justify-content:center;margin-top:1px}
  .check-row .ck.no{background:#EFECE6;color:var(--muted)}
  .ai-error{color:var(--rose-ink);font-weight:600}
  .perm-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:6px 14px;margin:10px 0}
  .perm-grid label{font-size:14.5px;display:flex;gap:8px;align-items:center;color:var(--body)}
  .perm-grid input{width:17px;height:17px;accent-color:var(--cobalt)}
  .chip-cobalt{background:var(--cobalt);color:#fff}
  .fd-card{display:flex;gap:12px;align-items:center;background:#fff;border:1px solid var(--border);border-radius:12px;padding:14px 16px;margin-bottom:10px;cursor:pointer;box-shadow:0 1px 2px rgba(22,23,26,.04)}
  .fd-card:hover{border-color:var(--cobalt)}
  .fd-card-main{flex:1;min-width:0}
  .fd-card-title{display:block;color:var(--ink);font-weight:600;font-size:16px}
  .fd-card-sub{display:block;font-size:14px;color:var(--muted);margin-top:2px}
  .fd-calm{font-size:15.5px;color:var(--body);padding:2px 0}
  .fd-calm .tick{color:var(--sage-ink);font-weight:700}
  .fd-ea-card{display:flex;gap:16px;align-items:center;margin-bottom:20px;flex-wrap:wrap}
  .fd-ea-main{flex:1;min-width:200px}
  .fd-ea-main b{display:block;color:var(--ink);font-size:18px}
  .fd-ea-main span{font-size:14.5px;color:var(--muted)}
  .fd-fwd-hint{font-size:14.5px;color:var(--body);margin-top:10px}
  .fd-fwd-hint b{color:var(--cobalt)}
  .fd-weeknote{font-size:15px;color:var(--body);margin:2px 0 20px}
  .fd-forward-card{display:flex;gap:14px;align-items:center;background:var(--cobalt);color:#fff;border-radius:var(--radius);padding:18px 20px;margin-bottom:22px;box-shadow:var(--shadow)}
  .fd-forward-ic{font-size:26px}
  .fd-forward-main b{display:block;font-size:17px}
  .fd-forward-main span{font-size:14.5px;opacity:.92}
  .stream-card{border-radius:12px;padding:16px 18px;margin-bottom:12px;border:1px solid var(--border);background:#fff}
  .stream-card.sc-lav{background:var(--lav-bg);border-color:var(--lav-line)}
  .stream-card.sc-cream{background:var(--cream-bg);border-color:var(--cream-line)}
  .stream-card.sc-plan{background:#fff;border:1.5px solid var(--cobalt)}
  .sc-head{display:flex;align-items:center;gap:10px;margin-bottom:8px}
  .sc-head time{margin-left:auto;font-size:13px;color:var(--muted)}
  .sc-subject{color:var(--ink);font-weight:600;font-size:16px}
  .sc-from{font-size:14px;color:var(--muted);margin-top:2px}
  .sc-body{font-size:15px;color:var(--body);margin-top:6px}
  .sc-inset{background:#fff;border:1px solid var(--lav-line);border-radius:10px;padding:12px 14px;margin-top:10px}
  .sc-inset b{color:var(--navy);font-size:14px}
  .sc-inset p{font-size:14.5px;color:var(--body);margin-top:4px}
  .sc-status{font-size:14px;color:var(--muted);margin-top:8px}
  .sc-acts{display:flex;gap:9px;align-items:center;margin-top:10px;flex-wrap:wrap}
  .sc-wait{font-size:14px;color:var(--muted)}
  .stream-note{display:flex;gap:10px;align-items:center;border-radius:12px;padding:12px 16px;margin-bottom:12px;border:1px solid;font-size:15px;color:var(--body)}
  .stream-note.sc-sage{background:var(--sage-bg);border-color:var(--sage-line)}
  .prof-privacy{font-size:13.5px;color:var(--muted);margin-top:12px}
  .help-copy{font-size:16.5px;color:var(--body);line-height:1.65;margin-bottom:10px}
  .help-address{font-family:'DM Serif Display',Georgia,serif;font-size:26px;color:var(--cobalt);margin:10px 0;word-break:break-all}
  .fd-human-card a{color:var(--cobalt)}

/* Directory tables (Amendment 13) */
.dir-table { width: 100%; border-collapse: collapse; font-size: 14.5px; }
.dir-table th { text-align: left; font-size: 12px; letter-spacing: .06em; text-transform: uppercase; color: var(--muted); padding: 10px 14px; border-bottom: 1px solid var(--line, #e5e2da); white-space: nowrap; }
.dir-table td { padding: 11px 14px; border-bottom: 1px solid var(--line, #e5e2da); color: var(--body); vertical-align: middle; white-space: nowrap; }
.dir-table tr:last-child td { border-bottom: none; }
.dir-table tbody tr:hover { background: rgba(27, 58, 143, .045); }
.dir-table a { color: var(--ink); text-decoration: none; }
.dir-table a:hover { text-decoration: underline; }